With uncertainty in the media around the integration of informatics and personalized medicine, EngageHealth IQ examines two truths about how Artificial Intelligence (AI) can improve and support proactive, comprehensive care. Here are the two things every provider must recognize:

1. AI is not about replacing physician or care team judgment—it’s about powerfully scaling the provider’s ability to deliver high quality, useful care based on population need. 

Health statuses shift and churn over time, but advanced algorithms let us better determine two key things. First, EngageAI helps us predict an individual’s readiness for change (health velocity) so that we can better create and shape her care plan. Second, EngageAI enables us to accurately predict the cost to manage any given population.

Imagine a group of patients with severe diabetes. To address their needs, we are able to capture health data both in the clinic, as well as through a mobile application using AI. The data is then used to classify the patients in terms of their velocity toward better health. Our algorithms then monitor select key variables, enabling us to select the factors that are most important to any given patient.

EngageAI enables us to optimally merge this data with complete, real-time and individualized care

“Perhaps using the word ‘intelligence’ has mystified integration of computational learning and medicine, since we think of intelligence, in many cases, in reference to human intelligence. The two are indeed separate,” explains David Trunnell, COO/CFO and Co-founder of EngageHealth IQ. “We have a useful and powerful predictive program that’s engineered to capture, synthesize, and model data in an effective way so that patients, physicians and care teams are empowered. This is what we mean when we say ‘intelligence.’”

EngageAI is, therefore, a robust tool to solve specific tasks to better treat and manage disease. In many cases, it’s those with “less skill” that will be armed with the advantage of tasks that require a greater degree of skill and/or time thanks to AI.

2. AI provides greater efficiency for doctors and care/support teams.

By definition, clinical AI is the retrieval, storage, analysis and meaningful usage of various types of rich information about our health.

And despite the utilization of such intelligent systems, the patient remains at the center of the care process. 

In fact, AI improves diagnoses and reduces medication-related errors, most notably, in complex and uncertain environments. The question is often asked: has informatics been shown to improve efficiency, all while delivering greater care to each individual?

The answer is yes. In a January 2013 AI in Medicine study, clinical data was run through an artificial intelligence framework to help develop and to understand the efficacy around such complex treatment plans. The results showed AI could have improved patient outcome by 30 to 35 percent. The research also suggested that providers could have seen as much as a 50 percent improvement in patient outcomes, for roughly half of the associated costs utilizing an AI framework.

This study is just one example of where “efficiency” for patients also would mean better treatment for the patient: it translated into finding the right treatment faster, and in fewer clinic visits. Additionally, from a provider standpoint, the study was promising, with the cost per unit of outcome dropping to $189, in comparison to the existing treatment-as-usual CPUC of $497.

The ability to measure a patient's readiness to self manage, and to better share information and to access a large amount of health data has never been as possible as it is now. AI simulations have the demonstrated ability to create/approximate patient readiness and cost to manage these patients.

But information alone is not necessarily knowledge—it’s what we do with that information that matters.

If we want to continue to deliver better care, to more people, we must not wait to take advantage of intelligent systems. With intentional, patient-centric program design we provide and support, AI aids our ability to manage information related to each patient.